Problem saving notes and scheduling to dos
I cannot save my notes either. I think it is a problem with my browser setting or Security software..
I use Chrome with Windows 8.1.
Can you provide a walk through? Is there live help available? Do you have tech support?
-
Official comment
Hello Stephen,
Thank you for contacting Act! Cloud.
Can you tell me more about the problem you are having? Do you get an error message, is their a pop up blocker set on your security settings?The Activity section has been updated to Agenda and how to create a To-Do has changed please visit the following link:
https://actcloud1.zendesk.com/hc/en-us/articles/203676685Kind Regards,
Act! Cloud TeamComment actions -
While I appreciate the feedback, it did not work. It is very frustrating working with this new ACT. So far, I have had trouble sending emails, dialing and saving notes. It kinda defeats the purpose of CRM. I do believe it may be a settings issue on Chrome. I have allowed pop-ups on my browser. The advice in this forum is not getting to the underlying technical issues but is merely giving instructions on the intuitive interface. Without technical assistance, I can waste hours trying to devise a solution.
-
I am using Chrome Version 39.0.2171.95 m and it is up to date. For "fun" I tried on Internet Explorer 11.09 and had the same issues. The auto dial feature is not nearly important as the ability to save notes and send emails. I am using McAfee Internet Security Suite. I tried turning off the firewall too. The pop up blocker in Chrome was set to allow pop ups from *.act.com . No luck in fixing the issue.
Please sign in to leave a comment.
Comments
4 comments