Test Message Not Coming To Me
I sent a test email of a template I created to myself before sending to my contacts. It never showed up in my inbox. I then sent an actual campaign with that template, again only to myself. I got the notice that the email was sent (and an hour later than my time zone, so I'm guessing all times default to your CO time zone?). I have not received that email either, and it has been 20 minutes. I previously had issues receiving emails because my email had been "opted out" of my own campaigns somehow. But I was told that was fixed. I can't look at the details since the case was closed and it seems access is no longer possible. Looking forward to assistance ASAP. Thanks!
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Official comment
Hi Fawnia,
Can you verify what the original template was that you selected to edit? Can you also let me know if you had selected to send a test email the first time? Have you tried sending the email to anyone else?
Thank you,
Brittany RobertsComment actions -
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