Error Messages
It has been 4 days and have not received any reply to my message. I keep getting an error message. We need to change the credit card information. Also we need to update the contact and email account with out losing the information.
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Hi Gina,
Thank you for contacting Act! 365 Support.
Unfortunately I've been unable to find your original post. Can you confirm what it is that you're doing and the error message that your receiving?
When you say that you need to update the contact and email account, do you mean that you need to change the email address used to log in to the product?
Kind regards,
Dan
Act! 365 Support. -
Here is my original post:
Error Message-Billing and Plan
The last 2 days, I keep trying to go to the Billing and plan page, to update our credit card information. I keep getting an ERROR message. We are in the process of changing credit card companies and need to be able to change this information quickly. Please advise
Gina Czubachowski SharePlease sign in to leave a comment.
1. I need to change the email address.
2. I need to change the credit card information.
3. I keep getting an error message:
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