Owner

S’abonner

James Bell

• 15 janvier 2019 16:51

I in-inadvertently set up my ACT365 trial account with an email address that I don't want to be seen as my "FROM" when send a single or multiple emails from Act 365.  I have looked high and low for an answer... no luck other than the comment that it is not possible.  I would like to buy & use product but this is a big negative for me.  Also, I tried to find out how to delete this trial account... no solution.  I thought if I deleted the original trial account I could setup again with appropriate email address... no luck there.  I tried to set up a new trial account but, even though I used a different email, the new trial account still had the primary email the same as my original trial account. 

I guess the only way to solve is a tech person to physically change the email in my account or perhaps someone could advise as to how to purge the system of my original trial account so I could start over.

I understand, because of cost, why there isn't any online support but this is ridiculous.

Can anyone out there help me?

Thanks in advance.

Jim Bell

 

0

• Commentaire officiel

  

  Act! Team

  • 15 janvier 2019 17:28

  Hi Jim,

  Thank you for opening a discussion on the Act! 365 community.

  As I am going to be providing you with sensitive data and requesting you for email addresses, I will email you directly with a reply.

  Warm Regards,

   

  Cam
  Act! 365 Team

  Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.