Sending a campaign

S’abonner

Iain Cahill

• 6 juin 2016 09:19

I have been trying to send a marketing campaign for the last 2 days and it is giving an error message. The same issue has happened with by Colleague

1

• Commentaire officiel

  

  Act! Team

  • 7 juin 2016 13:40

  Hello Iain,

  Thank you for your post, when we were troubleshooting the issue we found it was caused 1 of 2 things.
  1. there is a contact within your emarketing group without an email address, this contact is preventing the campaigns from sending
  2. If a contact with special characters in the email address were imported the special character is converted to a ? or a diamond, these are preventing the campaign from sending.

  Please review your contacts, if neither of these scenarios match your experience please let us know.

  Thank you,
  Brittany Roberts

  Actions pour les commentaires Permalien
• 

  Iain Cahill

  • 6 juin 2016 09:23

  There was an issue sending your campaign.
  Your email campaign can not be sent at this time.
  Please try again later.

  This is the error message.

  0

  Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.