Migration Contacts Files and Notes

S’abonner

Luis Gimenez

• 19 juillet 2015 08:39

Hello :

I need to migrate one ACT 2014 , to the cloud , i have notes, and files in Act Standard Version.

this is possible,

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• Commentaire officiel

  

  Act! Team

  • 20 juillet 2015 14:32

  Hello Luis,

  Thanks for your question.
  Currently notes and files can not be migrated to Act! Cloud. If the notes and files are a must I would recommend taking a look at our Act! Premium Cloud, www.act.com/products/act-premium It is similar to your Act! 2014 but you have the option to host it yourself or we can do that for you.

  Please let us know if you have additional questions.

  Kind Regards,
  Brittany Roberts

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  Luis Gimenez

  • 21 juillet 2015 13:58

  I need demo but i not received demo keys to testing

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  Act! Team

  • 21 juillet 2015 14:28

  Hi Luis,

  There are currently no demos available for Act! Cloud, you can however sign up for a 30 day free trial to test the account.

  Kind Regards,
  Brittany Roberts

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  Luis Gimenez

  • 21 juillet 2015 14:33

  i need to migrate my old files act to the cloud. is possible. i have account 30 days trial but this not support files and notes.

  is possible send 30 days trail from act-premium
  thanks

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  Act! Team

  • 21 juillet 2015 14:42

  Hi Luis,

  The file type accepted to Act! Cloud is CSV when importing your contacts. If desired you can test drive Act! Premium Cloud by visiting http://www.act.com/trial/

  If you want to test the full version of Act! Premium you can download the program to your computer and if you decide you want Act! to host it for you we can with the original database you created.

  Kind Regards,
  Brittany Roberts

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  Luis Gimenez

  • 21 juillet 2015 14:51

  my question are ACT premium are in the cloud ??

  thanks

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  Act! Team

  • 21 juillet 2015 14:57

  Hi Luis,

  Act! has two Cloud products:
  Act! Cloud which can import contacts, keep track of your agenda and send email marketing campaigns.

  Act! Premium Cloud which can import contacts, existing Act! databases or starting from scratch. Act! Premium Cloud is similar to your previous Act! 2014 version.
  You can test drive Act! Premium Cloud, you can see what the software is like but unable to import data Or you can download Act! Premium to your computer try the software for 30 days. If you decide you want to continue using the program we can take the database from your desktop and import it into an Act! Premium Cloud account.

  Are you trying to create a 30 day free trial of Act! Premium Cloud?

  Kind Regards,
  Brittany Roberts

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  Luis Gimenez

  • 21 juillet 2015 15:17

  yes but demo trial premium not are real, are demo screen not are possible to import my old act databases.

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  Act! Team

  • 21 juillet 2015 15:22

  Hi Luis,

  That is correct. If you download Act! Premium to your desktop and use the 30 day free trial you can then import that database into a Act! Premium Cloud account. To see what the differences are between Act! Premium and Act! Premium Cloud please visit the knowledgebase article listed below.

  http://kb.swiftpage.com/app/answers/detail/a_id/37914/kw/differences

  Thank you,
  Brittany Roberts

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  Luis Gimenez

  • 21 juillet 2015 15:34

  the problem are when i try to get a demo for download i not received any mail from download app for windows.

  send me one link to testing and install.

  thanks

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  Act! Team

  • 21 juillet 2015 16:30

  Hi Luis,

  Currently there are only 2 options for Act! Premium Cloud, you can view it in the web but can not import your own documents or you can download the program to your computer and test it for 30 days. At any time you can upgrade to the service and take the downloaded database and have it imported into the Act! Premium Cloud product.

  Kind Regards,
  Brittany Roberts

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  Luis Gimenez

  • 21 juillet 2015 16:46

  sorry but when i try to download, no received any mails.

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  Luis Gimenez

  • 21 juillet 2015 16:48

  i try with other account and work fine, i dowload it.

  it´s not easy

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  Act! Team

  • 21 juillet 2015 16:57

  Hi Luis,

  Sorry that it was an adventure to get the download to complete but I am happy you were successful. Please let me know if you have additional questions regarding your Act! Cloud account.

  Thank you,
  Brittany Roberts

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  Luis Gimenez

  • 21 juillet 2015 19:53

  if possible write to support to help me.

  thanks

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  Act! Team

  • 21 juillet 2015 20:11

  Hi Luis,

  For support please visit http://act.com/support/

  Kind Regards,
  Brittany Roberts

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