Campaign Error

S’abonner

Kent Madsen

• 17 novembre 2015 20:44

I was sending out campaigns todays and after sending ~7 blast, I started receiving "There was an issue sending your campaign. our email campaign can not be sent at this time. Please try again later."

What would cause this so I can avoid this issue in the future. I logged off and delete history (cookies, downloads, etc). After login, I still receive the same message. Also tried with different groups with same results.

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  Act! Team

  • 24 juillet 2018 08:11
  • Modifié

  Hi Kent,

  I am sending you a direct message to help work on your campaign error.

  Thank you,
  Brittany Roberts

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  Tanner

  • 30 novembre 2015 16:01

  Hi Brittany

  I am having the same issue emailing campaigns as well

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  Act! Team

  • 30 novembre 2015 16:02

  Hi Tanner,

  I am going to send you a direct message to help work on this error.

  Thank you,
  Brittany Roberts

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  Tanner

  • 23 juillet 2018 16:24

  hi Brittany, 

  We sent a campaign this morning to contacts that we have already been emailing and received a large number of bounces with the following error: 

   

  554 5.7.1 [internal] recipient address was suppressed due to customer policy

  Can you help?

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  Act! Team

  • 24 juillet 2018 09:36

  Hi Tanner, 

   

  I have just replied to the email Brittany Roberts forwarded on. However you may wish to see the following KB article:-

   

  https://actcloud1.zendesk.com/hc/en-us/articles/360007399133

   

  Warm Regards,

   

  Cam
  Act! 365 Team.

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  Mei Kennedy

  • 30 novembre 2018 02:45

  I am experiencing this problem, so would greatly appreciate if someone could contact me to resolve this. Thank you!

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  Act! Team

  • 30 novembre 2018 09:45

  Hi Mei,

  Thank you for contacting Act! 365 Support.

  I've sent you an email to request some further information.

  Kind regards,

  Dan
  Act! 365 Team

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