Can't access Act Cloud via Safari on my iPhone or iPad
I am trying to access my Act Cloud account via Safari on iOS ver 8.1.3 on both my iPhone and iPad.
I can access no problem from both my Macbook Air and iMac via Safari, but everytime I go to mycloud.act.com on my iPhone or iPad using the same login credentials I get an error message saying "we don't recognize your email or password".
What am I doing wrong?
-
Commentaire officiel
Hello Tim,
Thank you for contacting Act! Cloud
I am working with the Act! Cloud team to see if we can reproduce the error on iPhone & iPad. Can you try clearing the browser history (cookies) on those devices and see if that allows you access?
Kind Regards,
Brittany RobertsActions pour les commentaires -
Hi Tim,
I have received conformation form the team that by clearing the browsing history they have been able to gain access to Act! Cloud from their iPads and iPhones. Can you please try clearing the history again and let me know if you are now able to log in?
Kind Regards,
Brittany Roberts -
On my iPad now. Went to Settings>Safari>Clear History and Website Data>Clear History and Data. Tells me that "Clearing will remove history, cookies and other browsing data". Hit the button and says all is clear, but when I try to login via Safari on my iPad into "mycloud.act.com I get the same error message - "We don't recognize your email or password. Check to make sure you entered them correctly".
-
Tim, I had the exact same problem. They gave me the exact same suggestion: Clear the browser. It didn't work for me. How about for you? Very frustrating. If you come up with a fix please let me know bgodof@comcast.net. Thanks, good luck to us!
-
golden goose
moncler jackets
lebron 17
air jordan
jordan retro
moncler
kyrie 6
ultra boost
air force 1
off white jordan 1
yeezy boost 500
nike epic react
supreme
christian louboutin shoes
hermes handbags
curry 5
yeezy boost 350 v2
moncler
adidas nmd
balenciaga speed
nike cortez
yeezy supply
ferragamo belt
birkin bag
yeezy shoes
cheap jordans
supreme
yeezy shoes
yeezy boost 350
air max
balenciaga triple s
kd 11 shoes
vans outlet
kyrie spongebob
ferragamo belts
yeezy boost
hermes belts for men
nike max
curry 6
michael kors outlet online
kd 11
coach outlet sale
curry 6 shoes
nike air force 1
kd 12
kd shoes
golden goose sneakers
christian louboutin outlet
yeezy shoes
yeezy 700
nike air max 270
curry 6 shoes
moncler jackets
timberland
calvin klein underwear
lebron shoes
supreme hoodie
supreme shirt
nmd
balenciaga sneakers
jordan shoes
russell westbrook shoes
supreme new york
nike air max
christian louboutin outlet
nike shoes
jordan shoes
nike react
hermes online
timberland boots
kevin durant shoes
nike shoes
nike max
golden gooses
longchamp handbags
vans
converse outlet
kyrie 3
curry 7
moncler coat
timberlands
balenciaga
nike kd 11
supreme clothing
michael kors handbags sale
air jordan
goyard handbags
nike basketball shoes
nike foamposite
nike air force
kyrie shoes
nike air max 2017
off white
hermes
off white hoodie
golden goose sneakers
off white
balenciaga shoes
longchamp handbags
jordan sneakers
yanmaneee
Vous devez vous connecter pour laisser un commentaire.
Commentaires
8 commentaires