Completed Activities Edits
First I'll say that I am happy that after 2 plus years I was FINALLY able to change my email as the marketing portion of this product has been worthless to me since I changed jobs over two years ago.
However, I am now confused. It appears that ACT has taken it upon themselves to make completed activities un-editable??? WTH I have orders for clients that occasionally need modifications. Am I now supposed to make a whole new entry for the same transaction for minor edits. Also, it seems that I can't even delete these activities.
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Once activities are marked 'complete' they cannot be edited anymore (which I occasionally need to do) You can go to 'edit' but everything is 'grayed' out and can't be clicked? The 'edit' button is not 'greyed' out but when you go to the 'activity card' nothing can be altered.
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Hi Christopher,
Apologies for the delay in getting back to you. We're currently looking in to your issues and are waiting for a reply from our development team. I will hopefully have a response from them tomorrow and will update you as soon as possible.
Act! Essentials Team.
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Hi Christopher,
We have been unfortunately unable to replicate your issue using our accounts. Would you mind providing us with your account log on details so we are able to test your issue on our machines?
I appreciate that this is a public forum so if I could ask you to send your details directly to mycloud@act.com so they remain confidential.Kind regards,
Act! Essentials Team. -
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