emarketing campaigns just go to junk

S’abonner

Paul Widdrington

• 12 mai 2017 08:40

Getting very frustrated.  We have tried the emarketing campaigns, building an HTML files using the templates provided.  The problem is when you send, it just ends in junk all the time, even when you send to your own company.  I cant believe we are the only people having this issue. Makes it pretty useless and risks getting your email or domain blocked.  any ideas???

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• Commentaire officiel

  

  Act! Team

  • 12 mai 2017 13:27

  Hi Paul,
  
  Thank you for your email. Test emails sent to yourself tend to go to the junk/spam folder as you are sending that email via a different email server to yourself. I have added some resources below from Swiftpage to help increase your deliverability to yourself and your contacts.
  
  http://kb.act.com/app/answers/detail/a_id/36542/kw/deliverability

   

  Please let me know if you have additional questions.

  Thank you,

  Brittany Roberts

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