Delete a user

S’abonner

Renee Morgan

• 5 janvier 2017 19:28

Hello,

I just added a user to my Act Essentials account. The account now has 2 users, for a total of $20 per month. I received two billing emails, the second of which referenced 3 users for a total of $30 per month. I did not create a third user.

When I log into my account and navigate to “Manage Users”, only two users are displayed. When I go to “Manage my Plan”, it says that I have 3 users for a total of $30 per month. Please correct this so that we only have 2 users for a total of $20 monthly.

Thank you!
Renée

1

• Commentaire officiel

  

  Act! Team

  • 11 janvier 2017 16:20

  Hi Renee,

  Thank you for your post, I will be reaching out to you shortly regarding your billing.

  Thank you,
  Brittany Roberts

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• 

  Melinda McLaughlan

  • 20 juillet 2018 18:21

  Please contact me to delete a user.  

  0

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• 

  Act! Team

  • 23 juillet 2018 12:21

  Melinda, 

   

  I have emailed you directly.

   

  Regards,

   

  Cam
  Act! 365 Team.

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