Can I get an Excel spreadsheet with all the bounces from my eMarketing campaign?

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Wayne J. Rizzi

• 29 décembre 2016 01:25

I have hundreds of bounces from a very large eMarketing campaign I sent out. Understanding that Act! Essentials does not have a feature to delete these bounced emails from my list all at once, are you able to send me an Excel spreadsheet indicating those bounced emails within the entire group of emails sent so that I can delete those and then import a clean list? Thank you.

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  Act! Team

  • 29 décembre 2016 16:05

  Hello Wayne,

  At the current time there is not an option to export the bounced contacts from your Act! Essentials account, To edit the contacts you will need to select them individually from the Bounce list.

  Thank you,
  Brittany Roberts

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  Wayne J. Rizzi

  • 30 décembre 2016 00:52

  Is there a better way to execute this process? Any way to get all the bounced contacts to appear in a list besides going into each contact, then deleting, and having to go back to the bounced list? Very time consuming. Thank you, Wayne

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  Act! Team

  • 30 décembre 2016 15:45

  Hello Wayne,

  At the current time there is not an option to sort the bounced contacts.

  Thank you,
  Brittany Roberts

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