You can record emails sent to your Contacts however the email address you send from must be the email address you use to log-on to your account.
A video tutorial demonstrating functionality is available here
Recording an email
- Compose a new email to a Contact or multiple Contacts in your database
- Send the email to your recipients. Once you send the email it will then appear on the Contact record
Viewing the email on your recipients Contact record
- Go to the Contacts section on the left navigation bar
- Locate and open the Contact record you sent the email to
- Click the Activities tab
- Click the Previous button and you will see your email in plain text format, images sent will not be visible