Error on templates with # in name

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2 comments

  • Dan Walker

    Hi Mohamed,

    Thank you for contacting Act! 365 Support.

    I'm not sure if we're able to re-name the templates from our side but have escalated a ticket to our development team to ask whether this is possible. I'll let you know once I have more information on this.

    In the meantime, I have managed to replicate the issue that you've mentioned in my account so will raise this to the Act! 365 product manager as a defect,

    Kind regards,

    Dan
    Act! 365 Team

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  • Dan Walker

    Hi Mohamed,

    Apologies for the delay in getting back to you.

    Our developers have advised that they've removed the '#' from the affected templates and that they should now be accessible.

    Can you try to access them and let me know whether you continue to have issues?

    Kind regards,

    Dan
    Act! 365 Team.

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