More Problems Trying to Purchase ACT 365


1 comment

  • Act! Team

    Hi Paul,

    Thank you for contacting Act! 365 Support.

    All support for 365 is provided digitally, either via the forum or you can email

    I've checked our billing system and it seems like your payment has failed for the following reason: 'Your billing address does not match the address on your account. Please fix your address or contact your bank'.

    I'd recommend confirming your address details before trying again.

    If you're consistently receiving errors relating to fields being blank, it may also be worth testing in a different browser or clearing your cookies/cache in your current browser.

    Kind regards,

    Act! 365 Team

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