Support regarding integration of our application with Act! 365
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Official comment
Good Afternoon Lipika,
Thank you for creating a thread on the Act! 365 success centre.
I understand that you want to create a button within Act! 365 to launch an external application.
The program unfortunately does not have a programmable UI (User interface) The layout of the software is not configurable in any way I am afraid. Our other products in the portfolio such as Act! Pro or Act! Premium do provide this functionality but I am afraid that Act! 365 being our entry level product does not provide this as a function.
Although you can communicate with the Act! 365 database via the API, I am not sure that you could use the API to launch the application either.
I am sorry to be the bearer of bad news for this one but I think it best to to frank and let you know that I wouldn't know a way of achieving what you are trying to achieve I am afraid.
Regards,
Cam
Act! 365 Team.Comment actions -
Thanks for your reply.
Please let me know how we can implement this functionality in Act! Pro or Act! Premium whether we have an option in ACT Pro to write our own HTML/CSS/SCRIPT file and upload into it?
Or ACT Pro and Premium already have the capability to launch any external application within by configuring URL of that application in crm -
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