400 Error when trying to import Google contacts

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Ronald McConico

• November 13, 2018 06:01

 When I click on Import Google I get 

400. That’s an error.

 

Error: redirect_uri_mismatch

The redirect URI in the request, https://app.act365.com/, does not match the ones authorized for the OAuth client. To update the authorized redirect URIs, visit: https://console.developers.google.com/apis/credentials/oauthclient/590512068805-hn8heu7lc2tmrv6f8f3d45915jg3o3rq.apps.googleusercontent.com?project=590512068805

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Request Details

That’s all we know.

and when I click on Facebook I get 

Error

Warning

URL Blocked: This redirect failed because the redirect URI is not whitelisted in the app’s Client OAuth Settings. Make sure Client and Web OAuth Login are on and add all your app domains as Valid OAuth Redirect URIs.

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• Official comment

  

  Act! Team

  • November 16, 2018 11:11

  Hi Ronald,

   

  Thank you for your patience, I received an update from the product manager Andy Palmer this morning.

   

  Gmail Import/Integration:

   

  The developers are working on the issue. Something changed within the authorisation on Google’s side and our developers are releasing a fix to the live servers that is scheduled to be applied by the end of November 2018

   

  Facebook Picture integration:

   

  This function allowed you to log into your Facebook account and if the contacts matched via email addresses it allowed you to bring in the photographs to your Act! database. This function was removed by Facebook after GDPR came out. It stopped letting developers getting the images of individuals you were friends with. As this service are no longer allowed. We will be removing the function from Act! 365

   

  Warm Regards,

   

  Cam

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  Act! Team

  • November 13, 2018 09:12

  Good Morning Ronald,

  We are aware that Google have changed something on their side that is preventing the import of contacts directly into Act! 365. Our engineers are aware and are looking to implement a fix.

  In the meantime, if you could export your google contacts to a CSV file and import them this way. Albeit an extra step but you should be able to successfully import.

  Regards,

   

  Cam
  Act! 365 Team.

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  Brian Link

  • April 10, 2020 15:41

  I am in a 14 day trial period.  I am getting the same error as of April 2020.  Was this ever fixed?

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