Problem sending an email campaign

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Jerry Callibarri

• June 06, 2016 19:33

I have been getting an error message for the last two weeks in regards to an email campaign. I was told to set up a database with just the contacts that have email addresses. I even checked to see if any emails have a ? or diamond in the email address but I'm still having problems

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• Official comment

  

  Act! Team

  • June 07, 2016 13:41

  Hi Jerry,

  Can you tell us if you have any contacts within the group without an email address? When working with others we have noticed by removing the contact from the group it allows the email campaign to send.

  Please let us know if this solves the error.

  Thank you,
  Brittany Roberts

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