Template Issue

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Joel

• June 22, 2016 20:52

I have two different templates, listed under two different categories. When I pick category 1, and then try to send a campaign of that template, the system defaults back to the last template I created, which is listed under category 2. I am unable to initiate a campaign on the first template I created.

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• Official comment

  

  Act! Team

  • June 22, 2016 20:55

  Hi Joel,

  Can you please try logging out of your Act! Essentials account and clearing the browser history for Act! Essentials.
  When completed can you please log back in and try sending the campaign with the correct template?

  Thank you,
  Brittany Roberts

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