campaign sending errors
I have sent a couple of test campaigns and now am getting an error every time I try to send a campaign. The message is that "there is a problem sending your campaign, please try again later" no information on why the campaign won't send.
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Official comment
Hi Mary,
I am sorry to hear you are having difficulties with your email campaigns. Can you please tell me if you are trying to send a campaign to a direct group or to all your contacts? How many contacts are in your group?
Thank you,
Brittany RobertsComment actions -
Hi Dee,
I'm sorry to hear you're having issues sending.
I can see from your account that a campaign was successfully sent to 407 people on 10/4/2017 at 6:18:03 PM. Was this the campaign you were having issues with? If you were trying to send an additional campaign, can you confirm how many additional email addresses you were trying to send to?
Kind regards,
Dan
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