Can you track responses to a newsletter mail out after sending?

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c_m_johnston88

• July 28, 2015 13:54

I'm running a trial run on this and want to know whether there's a function which allows you to see the response from a newsletter mail out (e.g. who's opened it, who's forwarded/ shared it).

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• Official comment

  

  Act! Team

  • July 28, 2015 15:33

  Hi,

  Yes you can see the campaign history. Please follow the steps below for navigation.

  1. Start in the Emarketing section of your account
  2. Click Campaign History
  3. Click the title of the campaign you want to view
  4. Click the metric you wish to view

  The following link gives a description of each metric
  
  https://actcloud1.zendesk.com/hc/en-us/articles/203162265-What-does-my-Campaign-History-tell-me-

  Please let us know if you have more questions.

  Thank you,
  Brittany Roberts

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