Change email address on a profile

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Lennart Johansson

• January 19, 2015 13:49

Is it possible to change the email address that the account is registered on?

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  Act! Team

  • January 10, 2019 16:00
  • Edited

  Hello Lennart,

  Thank you for contacting Act! Cloud.

  No, the email address can not be changed. The email address Act! Cloud is created with is unique to the account and ties into the emarketing portion to keep the account complient with CAN-SPAM policies.

  Kind Regards,
  Brittany Roberts

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  Paul Distefano

  • November 09, 2018 12:13

  Then can I re-install and use a new e-mail address?  I recently changed jobs and my payment confirmations, newsletters, and notices from you are going to go to an address I no longer have access to!

  PD

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  Act! Team

  • November 09, 2018 13:58
  • Edited

  Hi Paul,

   

  If you can send an email to: Success@act.com from the new email address. So we can discuss this further.

   

  Thanks,

  Daniel Horn

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  Jonathan Browne

  • January 09, 2019 20:00

  The problem Lennart encountered in 2015 must surely have been fixed by now! I have a similar problem. I created my profile using a Gmail account, I did not ever imagine that I could not change that nor send an E mail from a different account! Is this the case? 

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  Act! Team

  • January 10, 2019 16:03

  Hi Jonathan,

  I have received your email to success@act.com and I am dealing. 

  I will reply directly to your email with the process.

  Warm Regards,

   

  Cam
  Act! 365 Team.

   

   

   

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