Can't scroll through all contacts

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Kay Sharpe

• January 05, 2015 21:40

I am trying to scroll through my list of all contacts, many of whom are not yet categorized after an import. I get down to a certain number and it just says "loading..." and won't ever load. Help?

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• Official comment

  

  Act! Team

  • January 06, 2015 16:01

  Hello Kay,

  Thank you for contacting Act! Cloud.

  Can you please provide more details about the device and web browser you are trying to access your Act! Cloud account on?

  Kind Regards,
  Act! Cloud Team

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  Dan Ogdon

  • November 01, 2017 16:16

  I am having the same issue.  As I scroll, it stops.  I know there are more contacts, but they are not loading.  If I click on a contact, click on their info tab and then try to scroll back through the contacts, it loads.  Any ideas?

   

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  Act! Team

  • November 01, 2017 16:26

  Hi Dan,

  Thank you for contacting Act! Essentials Support.

  It sounds like this may be an issue with your browser cache. In the first instance, I'd suggest clearing the cookies/cache in your chosen browser. 

  If you continue to have issues after trying this, could you please provide details on which web browser/version of the browser that you're using.

  Kind regards,

  Dan
  Act! Essentials Team.

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