Native email details in activity

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Pam Mannell

• September 28, 2014 10:30

When I click on an email address to send an email it uses Outlook (therefore I assume it automatically connects to your default email client ?). This is great, but it simply records the fact that an email activity has taken place - there is no detail of the actual email content recorded in Act! Cloud.

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  Act! Team

  • September 29, 2014 16:53

  Hello Pam,

  Thank you for your post.

  You are correct that the email will open the default email client. At the current time I would request you submit your request through the Act! Cloud product by click the star word bubble icon in the bottom right corner.

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  Sandra Smart

  • May 27, 2015 13:18

  Hello

  I'm trialing ACT! Cloud. Has the actual email content being recorded been resolved yet? Thank you. Sandra

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  Act! Team

  • May 27, 2015 15:33

  Hi Sandra,

  Thanks for your post.

  Act! Cloud will record the time. date. and title of your email but it does not record the data within the email.

  Kind Regards,
  Brittany Roberts

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