New purchase Act Pro Version 19.5 will not work with Outlook 2013

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  • Official comment
    Act! Team

    Hi Bill,

     

    Thank you for posting in the Act! essentials support forum.

    Unfortunately we do not support the core Act! Product here. This is only for Act! Essentials. If you are experiencing this issue then I know the issue you are describing. I've done a little digging for you and found:-

     

    KB 23848 - Error: "Could Not Retrieve IMessage: Interface is Not Supported" When Attempting to Write Email Message

    If this article does not resolve your issue please contact software[dot]support[at]swiftpage[dot]com

     

    Regards,

     

    Cam
    Act! Essentials Support.

     

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