Emarketing Emails not sending.

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Jash Singh

• January 09, 2017 17:20

I am subscribed to ACT! Essentials. I've tried to send 2 campaigns and neither one is sending but under the activities section of the contacts it shows it was sent. I am also paying additional for adding more marketing recipients. Which has become pointless since my last two campaigns have not been sent to my customer base. This was a problem after paying for the account, Please help.

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• Official comment

  

  Act! Team

  • January 11, 2017 17:50

  Hello Jash,

  Can you tell us if any new contacts were added to the contact group you were trying to send the emarketing campaign to?

  Thank you,
  Brittany Roberts

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  Jash Singh

  • January 11, 2017 17:52

  Nothing was added to the groups that the campaigns were supposed to be mailed to. I need this resolved ASAP.

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  Act! Team

  • January 11, 2017 18:01

  Hi Jash,

  I am going to be sending you a message shortly.

  Thank you,
  Brittany Roberts

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