Big Error Message on Opportunities Graph

Comments

5 comments

  • Act! Team

    Hi Lindsay,

    I've tested accessing the graph in my account and have been unable to replicate any issues.

    Can you try clearing your cookies and cache in your browser for me? It may also be worth trying to log in to your account in a different browser to see if you also get the same issue.

    Kind regards,

    Dan
    Act! 365 Team

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  • Lindsay Scott

    Tried both of those suggestions Dan, happy to let you log onto my account and see for yourself

     

    Thanks

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  • Act! Team

    Hi Lindsay,

    Can you try a hard refresh in your browser in that case? You can do this by holding the CTRL key and then pressing F5.

    I'd then recommend closing/re-opening your browser and then trying again.

    Can you also confirm whether the stage grid and the list both work normally?

    Dan

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  • Lindsay Scott

    Done that - still got the problem

    And yes the other two views are fine, just a pipeline view.

    I also have the same issue on an ipad and iphone

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  • Act! Team

    Hi Lindsay,

    Thanks for trying those steps for me. I've sent you an email to get some further information from you.

    Dan.

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