Importer des fichiers

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BOUCLY

• 05 March 2018 17:22

Bonjour, 

Lorsque j'importe un fichier CSV, séparateur virgule, il ne reconnait pas les en-tête pour les faire correspondre à chaque champs (voir copie d'écran jointe). 

Que me conseillez vous

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• 

  Act! Team

  • 06 March 2018 15:42

  Hello Boucly,

   

  Thank you for contacting Act! Essentials Support. At this time, our product is supported in English. If you could contact us on success@act.com with a copy of your import media so that we may have a look at it for you.

  Sometimes a comma in the field names causes this issue. It is sometimes suggested to open the CSV file in Excel. The search for Commas and replace them with blank. Then attempt the import process again.

  If you would like to troubleshoot this further. Email the given email address so that we may take a look at your media and help to locate the issue.

   

  Warm Regards,

   

  Cam
  Act! Essentials Team.

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