Adding csv file

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Jeffrey Shapiro

• 16 July 2015 22:24

If I import a new csv file and there are duplicates, will ACT! Cloud make duplicate files or just keep the ones already imported?

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  Act! Team

  • 17 July 2015 13:49

  Hi Jeffrey,

  Great question.

  When importing the second CSV file Act! Cloud will match any contact that shares the same email address and first/last name to prevent duplicates. If however the contact has their first name no last name but same email address it will create a second contact.

  Please let me know if you have additional questions.

  Kind Regards,
  Brittany Roberts

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