Users cannot log in
My credit card on file expired. Rather than notifying me, Act deactivated my account. As the main user, I was able to log in and add a new credit card, so no problem there.
None of my users can log in however. They get a screen that just says "An error has occurred". The users do still show up in my manage users screen but I noticed that my plan has reverted to one user. If I try to re-add one, I get a message that the email already exists. So we appear to be at an impasse.
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Official comment
Hi Steve,
Happy to hear the account adjusted. Please let us know if you have any additional questions.
Thank you,
Brittany RobertsComment actions
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