Prompting for unknown password

Follow

Brian Forrest

• 07 January 2016 15:28

I have a user running ACT Pro 16 and is attempting to open a database. A copy of this database can be opened on another system without any problems, however when the user tries to open it she gets prompted for a username password? Obviously the user does not know what this may be. We can open the ACTdemo database without a password prompt, only this database requests a password. Again, on a fresh install on another machine it opens without a password. Is there anything that can be done on her machine to get rid of this prompt?

0

• Official comment

  

  Act! Team

  • 08 January 2016 14:17

  Hi Brian,

  Thank you for your post, please visit the Act! Community for assistance with Act! Pro or Act! Premium. http://community.act.com/

  Kind Regards,
  Brittany Roberts

  Comment actions Permalink
• 

  Brian Forrest

  • 08 January 2016 17:14

  ok will do, thanks!

  0

  Comment actions Permalink

Please sign in to leave a comment.