Is there a way to back up all of my files here?

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Jeffrey Shapiro

• 28 July 2015 15:27

In case something crashes

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  Act! Team

  • 28 July 2015 15:36

  Hi Jeff,

  Yes, we have back up servers and can restore your data in the event of a natural disaster.

  Thank you,
  Brittany Roberts

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  Jeffrey Shapiro

  • 28 July 2015 15:45

  Is there anything I should do on a regular basis? I used to be with a company that had web ACT! and we needed to do that often.

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  Act! Team

  • 28 July 2015 15:54

  Hi Jeff,

  Nope, we back up our servers daily so you don't have to. We will send out notification if there were ever something preventing you from accessing your database.

  Thank you,
  Brittany Roberts

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  Allen Duet

  • 28 July 2015 17:39

  Brittany is correct, we have a very robust data redundancy and recovery operations for Act! Essentials. If you are using Act! Pro, Premium or Premium Cloud you'll want to look at the different data backup and recovery options there, but the Essentials product has a high availability and data recovery capability built into the service. There are third party products that can do things like sync Act! Essentials to a local instance of Act! or to another end point (like Outlook) which would provide redundant data storage. Though I haven't used it yet, CompanionLink recently announced availability of a solution that can do this.

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  Jeffrey Shapiro

  • 28 July 2015 23:57

  Thanks!

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