Account Access
Hi! Please help! I was signed into my account entering data; when I went to SAVE it, I got a msg stating that an error occurred and the database booted me out. I have since tried signing back in 5 times, and am being told "We don't recognize your email or password". I am locked out completely! What happened? Please advise!
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Official comment
Hi Thom,
I am sorry that you were not able to access your account. During the time you were trying to access it one of our systems was backing and unfortunately prevented you from logging in. You should be able to access your account now. Can you please try logging back into your account and let me know if it was successful?Thank you,
Brittany RobertsComment actions
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