import contacts

Follow

Heather Faucher

• 15 March 2015 23:48

I have imported contacts but not all of the information is there. Just name and phone number. I noticed one had an email in the address section. What can I do to get my contacts added correctly without having to redo every contact I have?

0

• Official comment

  

  Act! Team

  • 16 March 2015 20:35

  Hello Heather,

  I would also recommend using the headers listed in the link below when importing your contacts. This will help ensure the data you have in your file maps correctly to Act! Cloud.

  https://actcloud1.zendesk.com/hc/en-us/articles/203012545-What-are-the-default-fields-for-Act-Cloud-csv-imports-

  Kind Regards,
  Brittany Roberts

  Comment actions Permalink
• 

  James Starks

  • 16 March 2015 13:20

  Hello Heather,
  Thank you for contacting Act! Cloud.

  There is not an option to merge on import. The best and fastest way to correct this would be to delete the existing contact and re-import. If you added info you don't want to lose, then export it to csv and add it to the existing sheet then re-import.

  Kind Regards,
  James Starks

  0

  Comment actions Permalink

Please sign in to leave a comment.