"Cannot locate account"

Comments

4 comments

  • Official comment
    Act! Team

    Hello Jordan,

    Thank you for contacting Act! Cloud.
    I am going to check the account and give you an update in a moment. Can you confirm for me if the Act! Cloud account you are using is the same as your community email address?

    Kind Regards,
    Brittany Roberts

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  • Jordan

    no it is not. I created a new one on the recommendation of chat support since I was unable to login with the registered account e-mail for the purpose of using community.

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  • Act! Team

    Hello Jordan,

    Please check your email for additional information.

    Kind Regards,
    Brittany Roberts

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  • Act! Team

    Hello Jordan,

    The Act! Cloud system is back up and running. Please refresh your browser to log in.

    Kind Regards,
    Brittany Roberts

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