CAMPAIGNS - NOT ALL GROUP MEMBERS INCLUDED

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Kevin Jennings

• 17 January 2015 11:33

Any ideas as to why a campaign omitted most of the members in the selected group? All have valid emails.

Is there a way to tell to whom the campaign was sent?

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• Official comment

  

  Act! Team

  • 19 January 2015 19:26

  Hello,

  Thank you for contacting Act! Cloud.

  We are currently testing this error and will provide additional feedback when we have an update. We appreciate your patience while testing.

  Kind Regards,
  Brittany Roberts

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  Kevin Jennings

  • 07 February 2015 19:06

  Hi Brittany. Any update? It's been a while.

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  Act! Team

  • 09 February 2015 15:25

  Hello Kevin,

  Sorry for the delay. Yes The E marketing portion has been sorted out but limited in the amount of contacts that can be added per group. You can send a Campaign to a group that contains up to 200 people, we are working on getting this increased. To see what other features have been added or improved please click the link below.
  https://actcloud1.zendesk.com/hc/communities/public/questions/202143845-Product-Update-January-28-2015

  Kind Regards,
  Brittany Roberts

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