Act! Cloud and email link in template

Follow

Lennart Johansson

• 17 February 2015 09:34

A few weeks ago I was able to create a link at an Act! Cloud template that looke like this
mailto:lv@zoft80.com?subject=Brödramåltid&body=Jag+anmäler+mig+till+brödramåltiden

today I have tried to change the email address but as soon as I try to save the link I get the message that it is an "Invalid Email"
Act! Cloud has changed our Swedish characters to %C3xx, but it does not matter if I change those characters or not, it is currently looking like this:
mailto:lv@zoft80.com?subject=Br%C3%B6dram%C3%A5ltid&body=Jag+anm%C3%A4ler+mig+till+br%C3%B6dram%C3%A5ltiden
Has there been an update during the past weeks that can have caused this problem or am I doing something wrong?

0

• Official comment

  

  Act! Team

  • 17 February 2015 16:22

  Hi Lennart,

  Thank you for contacting Act! Cloud.

  We are currently reviewing the links and different characters. We will provide you an update shortly with an update.

  Kind Regards,
  Brittany Roberts

  Comment actions Permalink
• 

  Matthew Rinehart

  • 18 February 2015 20:08

  Hello Lennart,

  There have not been any specific changes to disallow these characters, but it is possible that an unrelated change has affected this.

  I will look into it personally and let you know.

  Thanks for your feedback!

  0

  Comment actions Permalink
• 

  Lennart Johansson

  • 07 April 2015 08:59

  Two months and still the same problem!

  0

  Comment actions Permalink
• 

  Lennart Johansson

  • 02 September 2015 20:22

  7 months and no response!
  I still want to be able to use a link like:
  mailto:lv@zoft80.com?subject=Subject for the mail&body=Some text

  0

  Comment actions Permalink
• 

  Act! Team

  • 03 September 2015 13:05

  Hi Lennart,

  Thank you for resurfacing this post. I will check with the team to verify the link you want to use would be possible.

  Kind Regards,
  Brittany Roberts

  0

  Comment actions Permalink
• 

  Act! Team

  • 08 September 2015 15:32

  HI Lennart,

  Can you please try the link: lv@zoft80.com?subject=Subject&body=Some text

  We add the mailto portion and that might be what is causing the link not to work.

  Please let us know the results.

  Thank you,
  Brittany Roberts

  0

  Comment actions Permalink

Please sign in to leave a comment.