Import CSV file into Act Cloud with Greek characters

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minos liakos

• 04 February 2015 14:56

I have tried to import a CSV file with Greek Characters into Act Cloud with no success. Is there a solution on this?

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  Act! Team

  • 04 February 2015 16:41

  Hello Minos,

  Thank you for contacting Act! Cloud.

  Currently there are no known special characters that are restricted from importing CSV files. I would recommend checking the headers you are trying to import, below is a link with recommended headers.

  https://actcloud1.zendesk.com/hc/en-us/articles/203012545-What-are-the-default-fields-for-Act-Cloud-csv-imports-

  Please let us know if this helps successfully import your file.

  Kind Regards,
  Brittany Roberts

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  minos liakos

  • 05 February 2015 09:16

  Thanks Brittany. But I do not have a problem with the headers. In fact the information contains Greek characters in names & addresses. These characters are not transferred properly during the CSV import.

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  Act! Team

  • 09 February 2015 14:50

  Hello Minos,

  Sorry for the delay, we are testing different characters and will give you an update as soon as possible.

  Kind Regards,
  Brittany Roberts

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