What if someone who opted-out of newsletter wants back in?

Follow

Evan Culic

• 03 February 2015 19:09

Title says it all... if someone has opted out of a newsletter, how would they subscribe to it again?

0

• Official comment

  

  Act! Team

  • 03 February 2015 21:33

  Hello Evan,

  Thank you for contacting Act! Cloud.

  As customers opt out of the newsletters there is not a simple way you can add them back. If a customer opts out of your newsletter and contacts you requesting to be added back please have them send a request to mycloud@act.com with the following details:
  1. The email address you are using to send your newsletters from
  2. The email address they want to opt back into the newsletter for (they may have more than one email address they use)

  Regarding your second question as of right now Act! Cloud does not have an integration to websites.

  Kind Regards,
  Brittany Roberts

  Comment actions Permalink
• 

  Evan Culic

  • 03 February 2015 19:16

  Additionally, if I wanted to integrate newsletter subscription into my website, is this possible?

  0

  Comment actions Permalink
• 

  Evan Culic

  • 03 February 2015 21:45

  Thanks for your quick response, Brittany!

  Is there a way to use the generated API key to integrated newsletter subscription into our website?

  0

  Comment actions Permalink
• 

  Act! Team

  • 03 February 2015 21:51

  Hi Evan,

  Act! Cloud does have open API access, https://actcloud1.zendesk.com/hc/en-us/articles/203162945-How-do-I-access-the-API-

  This second link is for the developer documentation.
  https://actcloud1.zendesk.com/hc/en-us/articles/202960609-Where-can-I-find-Act-Cloud-API-developer-documentation-

  Kind Regards,
  Brittany Roberts

  0

  Comment actions Permalink

Please sign in to leave a comment.