Number of activities per contact

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Sven Munderloh

• 03 December 2014 07:00

I am using the trial version of ACTcloud. Is there a restriction on the number of activities per contact. I am wondering as I have 4 activieties for one contact and added a 5th that is not displayed !

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  Lindsey Weinig

  • 03 December 2014 21:17

  Hi Sven,

  I have confirmed that activities only appear within the next 6 months. Your entry is recorded, but does not become visible until it is within the 6 month period.

  Currently it is not possible in our system to review your activity or confirm it was submitted until you are within 6 months of it. We are working on a new Agenda Calendar view that will allow for activities to be visible further into the future.

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  Lindsey Weinig

  • 03 December 2014 16:38

  Hi Sven,

  Are you sure you clicked Save after entering your Activity? Was your activity date set for the past? What browser are you using? Is there a scroll bar within your contact record?

  There should not be such a limit on your activities, but we do have a current limitation where activities cannot be entered with dates set in the past.

  If you could try to enter the 5th activity again and let me know if you are still having this issue we can investigate further.

  Kind Regards,
  Act! Cloud Team

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  Sven Munderloh

  • 03 December 2014 18:44

  Hi Lindsey,

  yes i am sure - just tried again. Actually it is not the 5th but the 6th activity for th contact and yes , it is in the future - june 2015 !

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  Lindsey Weinig

  • 03 December 2014 18:51

  Hi Sven,

  I believe it's recorded but just doesn't show up that far in the future. I'll confirm and let you know for sure what's going on.

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  Sven Munderloh

  • 03 December 2014 18:52

  thanks a lot

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  Sven Munderloh

  • 04 December 2014 05:40

  understood - for better visibility a full year ahead would be really better - loking forward to an update!

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