Canceling a pending campaign

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Patrick Jinks

• 29 November 2014 16:48

How do I cancel a campaign I have pending for a future date if I decide I do NOT want to send it?

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  Lindsey Weinig

  • 01 December 2014 21:10

  Hi Patrick,

  There currently is no way to cancel a scheduled or pending emarketing campaign yourself in Act! Cloud. I will email you separately and see if it's still possible for us to cancel it manually for you.

  Kind Regards,
  Act! Cloud Team

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  Patrick Jinks

  • 01 December 2014 18:54

  HELP! I need an answer to this today if at all possible!

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  Patrick Jinks

  • 01 December 2014 21:14

  Lindsey, Perhaps you can answer this instead.... If I schedule a campaign, and edit the template being used before the campaign actually gets sent, will it use the revised template? I would think so, but the thumbnail in my scheduled campaign still shows the old version of my template.

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  Lindsey Weinig

  • 01 December 2014 21:27

  Hi Patrick,

  When you schedule a send to go out, the system submits the template state as it is when scheduled, not when sent. Any changes you make to your template after you submit/schedule it to be sent, will not appear to your recipients.

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