Importing Contacts from iCloud

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David Mozes

• 29 October 2014 16:14

I believe I'm following the instructions; but when it's finished it says "0" contacts imported. What's the likely cause of this. Any suggestions. I'm trying to give ActCloud a try. Thanks.

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• Official comment

  

  Lindsey Weinig

  • 11 November 2014 23:15

  Hi David,

  We've developed a couple fixes that should resolve your issue if you can attempt your import again? If you still have the issue we will reach out to you again to directly address your issue.

  Kind Regards,
  Act! Cloud Team

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  Act! Team

  • 29 October 2014 17:07

  Hello David,

  Thank you for your post.

  Do all of your contacts have a first name & last name field filled in?

  Kind Regards,
  Act! Cloud Team

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  David Mozes

  • 29 October 2014 17:29

  I'm sure some don't have first and last name filled in. I have over 2 thousand contacts and I'm sure some of them don't have all the fields filled in. Are you thinking that's why the import gets stuck?

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  Act! Team

  • 04 November 2014 17:32

  Hi David,

  I am currently looking into this error for you and will update this post when I have an answer for you.

  Kind Regards,
  Act! Cloud team

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