How do I change my email?

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Brian Tuma

• 09 October 2014 16:50

I created my account with gmail, but would like the option to send from business email as well.

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  Act! Team

  • 09 October 2014 17:44

  Hello Brian,

  Thank you for your post.

  The email address you used to create your Act! Cloud account can not be changed as it is tied directly to the emarketing feature in Act! Cloud. This allows your account to stay with regulation for our CAN-SPAM policies.

  Thank you,
  Act! Cloud team

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  Brian Tuma

  • 09 October 2014 19:42

  So if I need to change email, is there a way to export all data to a new account? The export function only sends contact data...

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  Act! Team

  • 09 October 2014 19:45

  Hello Brian,

  That is correct the export function only exports contact data. Currently the export does not include activities, created groups or email templates. I will submit the idea as a feature request.

  For additional feedback or feature request please click the blue bubble icon on the bottom right corner of your Act! Cloud account to submit ideas.

  Kind Regards,
  Act! Cloud Team

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