Being Billed for deactivated Users

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Stephanie Westling

• 04 May 2017 02:21

Love the ACT program in terms of  database management, but very disappointed that I have deactivated a user, yet I am being billed the additional $10 month after month. 

How can I make sure I am not being charged for this?

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• Official comment

  

  Act! Team

  • 04 May 2017 13:45

  Hi Stephanie, 
  
  I am happy to take a look at your account and assist you with your billing. I am going to send you an email as I need to request some more sensitive info regarding your account. 
  
  I look forward to working with you soon. 
  
  Thank you, 
  Brittany Roberts

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