iCloud password not accepted for import
I have checked and double checked. I logged into iCloud in one tab manually inputing the user and pass and gained access. When I attempt to import contacts into Act Essentials the error message tells me user or pass for iCloud is incorrect.
To be clear...Used credentials to access iCloud directly then used same credentials in the import function and was told they were incorrect??
Thoughts?
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Hi Jeremiah,
Thank you for contacting Act! Essentials Support.
I've just tried to import contacts from my iCloud account and I appear to be having the same issue. I've escalated this issue to our development team and will contact you as soon as I hear back from them.
Kind regards,
Dan
Act! Essentials Team -
Hi Jeremiah,
Apologies for the delay in getting back to you.
Our development team have discovered that Apple now require you to use an app specific password to integrate with 3rd party software.
I've included the relevant Apple KB article on how to do this below.
https://support.apple.com/en-us/HT204397
Kind regards,
Dan
Act! Essentials Team
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