Unable to Delete Multiple Contacts

Folgen

Rachel Roden

• 12. September 2016 14:55

I am using Chrome browser and am new to Act Essentials. I am tidying up database but when I click multiple contacts and then try to delete nothing happens. Is this a bug?

0

• Offizieller Kommentar

  

  Act! Team

  • 12. September 2016 17:16

  Hello Rachel,

  Thank you for your post. Can you please list the steps you used to try and delete the contacts? Can you also provide the web browser and version you are using?

  Thank you,
  Brittany Roberts

  Aktionen für Kommentare Permalink
• 

  Rachel Roden

  • 13. September 2016 11:49

  I'm using Chrome Version 53.0.2785.101 m

  Google Chrome is up to date.

  I used the tick box to allow me to select multiple contacts then Actions/Delete and selected Delete from the pop up to confirm.

  When I do this nothing at all happens!

  0

  Aktionen für Kommentare Permalink
• 

  Act! Team

  • 13. September 2016 13:16

  Hello Rachel,

  Thank you for confirming your browser. Can you also confirm if you are trying to delete these contacts from a group or from All Contacts?

  Kind Regards,
  Brittany Roberts

  0

  Aktionen für Kommentare Permalink

Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.