Feature Add to Group from another Group
The function add contacts to a group by another group does not work. It's a known problem or there is an error only in my account?
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Offizieller Kommentar
Hi Angelo,
Thank you for your post. Currently from within a group you can select contacts and have them added to a new group. Can you please tell us the steps you are trying to take when creating the new group of contacts? As well as the web browser you are utilizing? Are you seeking to have the new group list as a sub group within the original group?
Please see the following link for instructions on how to select contacts and add them to a group https://actcloud1.zendesk.com/hc/en-us/articles/203880345-How-to-add-multiple-Contacts-to-a-Group
Thank you,
Brittany RobertsAktionen für Kommentare -
Hi Brittany,
Thank you for your reply. I selected a group then I marked all the contacts and I chose the function add to group. The program crashed and after a couple of minutes gave an error. I use Firefox 45.0.1 with Windows 10. No, I was trying to add contacts from a group to another group that already contained other contacts.
Then I did another test which made me lose a job done. I selected a single contact and tried to add it into the group that already contained other contacts. The program has included this contact eliminating all other contacts from the group. Fortunately not erased them :-) Now I have to add them manually again. -
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