Users cannot log in
My credit card on file expired. Rather than notifying me, Act deactivated my account. As the main user, I was able to log in and add a new credit card, so no problem there.
None of my users can log in however. They get a screen that just says "An error has occurred". The users do still show up in my manage users screen but I noticed that my plan has reverted to one user. If I try to re-add one, I get a message that the email already exists. So we appear to be at an impasse.
-
Offizieller Kommentar
Hi Steve,
Happy to hear the account adjusted. Please let us know if you have any additional questions.
Thank you,
Brittany RobertsAktionen für Kommentare
Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.
Kommentare
2 Kommentare