Change email address on a profile

Kommentare

5 Kommentare

  • Act! Team

    Hello Lennart,

    Thank you for contacting Act! Cloud.

    No, the email address can not be changed. The email address Act! Cloud is created with is unique to the account and ties into the emarketing portion to keep the account complient with CAN-SPAM policies.

    Kind Regards,
    Brittany Roberts

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  • Paul Distefano

    Then can I re-install and use a new e-mail address?  I recently changed jobs and my payment confirmations, newsletters, and notices from you are going to go to an address I no longer have access to!

    PD

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  • Act! Team

    Hi Paul,

     

    If you can send an email to: Success@act.com from the new email address. So we can discuss this further.

     

    Thanks,

    Daniel Horn

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  • Jonathan Browne

    The problem Lennart encountered in 2015 must surely have been fixed by now! I have a similar problem. I created my profile using a Gmail account, I did not ever imagine that I could not change that nor send an E mail from a different account! Is this the case? 

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  • Act! Team

    Hi Jonathan,

    I have received your email to success@act.com and I am dealing. 

    I will reply directly to your email with the process.

    Warm Regards,

     

    Cam
    Act! 365 Team.

     

     

     

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