Act! Cloud and email link in template

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Lennart Johansson

• 17. Februar 2015 09:34

A few weeks ago I was able to create a link at an Act! Cloud template that looke like this
mailto:lv@zoft80.com?subject=Brödramåltid&body=Jag+anmäler+mig+till+brödramåltiden

today I have tried to change the email address but as soon as I try to save the link I get the message that it is an "Invalid Email"
Act! Cloud has changed our Swedish characters to %C3xx, but it does not matter if I change those characters or not, it is currently looking like this:
mailto:lv@zoft80.com?subject=Br%C3%B6dram%C3%A5ltid&body=Jag+anm%C3%A4ler+mig+till+br%C3%B6dram%C3%A5ltiden
Has there been an update during the past weeks that can have caused this problem or am I doing something wrong?

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• Offizieller Kommentar

  

  Act! Team

  • 17. Februar 2015 16:22

  Hi Lennart,

  Thank you for contacting Act! Cloud.

  We are currently reviewing the links and different characters. We will provide you an update shortly with an update.

  Kind Regards,
  Brittany Roberts

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• 

  Matthew Rinehart

  • 18. Februar 2015 20:08

  Hello Lennart,

  There have not been any specific changes to disallow these characters, but it is possible that an unrelated change has affected this.

  I will look into it personally and let you know.

  Thanks for your feedback!

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• 

  Lennart Johansson

  • 7. April 2015 08:59

  Two months and still the same problem!

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• 

  Lennart Johansson

  • 2. September 2015 20:22

  7 months and no response!
  I still want to be able to use a link like:
  mailto:lv@zoft80.com?subject=Subject for the mail&body=Some text

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• 

  Act! Team

  • 3. September 2015 13:05

  Hi Lennart,

  Thank you for resurfacing this post. I will check with the team to verify the link you want to use would be possible.

  Kind Regards,
  Brittany Roberts

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• 

  Act! Team

  • 8. September 2015 15:32

  HI Lennart,

  Can you please try the link: lv@zoft80.com?subject=Subject&body=Some text

  We add the mailto portion and that might be what is causing the link not to work.

  Please let us know the results.

  Thank you,
  Brittany Roberts

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